Business Benchmark

Kurssin tavoitteena on englannin kielen perusrakenteiden ja –sanaston oppiminen ja aktivoiminen sekä suullisten valmiuksien ja puheilmaisun kehittäminen siten, että osallistuja selviytyy liike-elämään liittyvistä kielenkäyttötilanteista.

Course content

MANAGEMENT
Corporate culture
Leaders and managers
Internal communications
Charing meetings

COMPETITIVE ADVANTAGE
Customer relationships
Competitive advantage
A proposal
Presenting at meetings

ADVERTISING AND SALES
Advertisings and customers
Advertisings and the Internet
Sales and reports
The sales pitch

FINANCE
Forecast and results
Financing the arts
Late payers
Negotiating lease

THE WORK ENVIROMENT
Workplace atmosphere
The workforce of the future
Productivity
Staff negotiations

CORPORATE RELATIONSHIPS
Corporate ethics
Expanding abroad
An overseas partnership
A planning conference

During the course we will speak about:
Customer-supplier relationships
The 80-20 rule
The shortcomings of CRM
A CRM strategy
How does your company advertise
Cost-effective advertising
How you use the Internet to buy things
Using the Internet for advertising
The best medium for selling different products and services
Structure of a report
How do you react to a cold-call?
Finding out about problems
Corporate responsibility
Fair trade
CSR and corporate culture
Expanding into foreign markets
Describing the company you work for
Supervising subsidiaries
The advantages of making acquisitions
Replying a letter
Useful hints for making presentations
Business risk

The student will write
A proposal for investigating new markets
A proposal for breaking into the Chinese market
A proposal to give your company a more ethical image
Letter to prospective customers
Letter expressing interest in business approach

The student will read about:
Articles on Customer relationship Management
How to prepare tenders
Proposal for adding to our product range
CSR –worthy cause?
Wolseley’s strategy
Risk management
Letters replaying to a business approach

Kurssin pituus vaihtelee yksilöllisesti lähtö- ja tavoitetason mukaan.

Aika ja paikka: Opetus tapahtuu joko asiakkaan luona tai koulumme tiloissa Helsingissä teille sopivaan aikaan.

Koulutuksen päätyessä kurssin tilaaja saa:

- koulutusraportin
- oppilasarvion

Kurssin osallistuja saa kurssitodistuksen.

Business Benchmark: